Return Policy
You have the right to revoke this contract within seven days without giving any reason. The withdrawal period is seven days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (e-mail: contact@rayjason.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. When purchasing digital products (E-Books, Programs and other digital goods in the form of software or files), the purchaser automatically waives the right of withdrawal, as digital goods/downloads irrevocably become the property of the purchaser after download. In this case, a revocation cannot be made after the purchase.
Money-Back Guarantee
We stand by the effectiveness of our training program and offer a money-back guarantee if you do not see results after 12 weeks. However, this guarantee is subject to the following conditions:
1. Eligibility for refund
To be eligible for a refund, you must have followed the training program consistently for the full 12 weeks. Proof of your activity will be required through:
•A transformation picture showing your physique (note: the face is not required in the photo).
•App activity logs, which demonstrate consistent engagement with the training plan.
2. Request Process:
If you believe you qualify for the money-back guarantee, you must submit a request within 14 days after completing the 12-week program. To request a refund:
•Send an email to contact@rayjason.
•Include your transformation picture.
•Our team will verify your app activity to ensure the training was followed consistently.
3. Review and Refund:
Once your submission is received, we will review the transformation picture and verify your app activity. If your request is approved, we will process the refund to your original payment method within 14 business days.
4. Exclusions:
The money-back guarantee is void if:
•You have not followed the program as prescribed.
•No app activity logs or transformation picture are provided.
•The refund request is made later than 14 days after the completion of the 12-week program.
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